SHIPPING & DELIVERY TIME
We deliver our packages with PostNL, orders placed on workind days before 16:30, if in stock, will be shipped the same day. PostNL delivers on Monday to Saturday. If you may not be at home, choose a PostNL service point near you to collect.
In the table below you can see per country what the shipping costs and estimated delivery time of your order are.
Country | Shipping cost | Free from order> | delivery time |
Netherlands |
€ 5,95 | € 45 | 1-2 |
Belgium |
€ 7,95 | € 75 | 1-3 |
Germany |
€ 7,95 | € 75 | 1-3 |
Luxembourg |
€ 9,95 | € 100 | 1-3 |
France |
€ 11,95 | € 100 | 2-4 |
Denmark |
€ 9,95 | € 100 | 2-3 |
Finland | € 21,95 | € 150 | 2-5 |
NOT AT HOME
Are you not at home when your order is delivered? Then PostNL will leave a collection message in your letterbox, and you can pick up the order at a PostNL collection point. Save this pick-up message. No note in the mailbox? The location can be traced using your Track & Trace code.
DELIVERY ADDRESS / COLLECTION POINT
You can have your order delivered to your home, at a PostNL collection point (The Netherlands & Belgium only only). Unfortunately, you cannot change the delivery address if the order has already been placed.
ORDER NOT DELIVERED / WRONG / INCOMPLETE
If your delivered order does not match the order placed, you can contact our customer service via verkoop@cgproducten.nl
ORDER NOT AVAILABLE
We continuously monitor our online range with the greatest possible care. Unfortunately, in exceptional cases it can happen that during the processing of the order it appears that an item is no longer in stock. In the unlikely event that an item is not available, we will notify you within five working days with a Final Manco notification, and we will refund the paid amount within 14 days, or adjust the Klarna invoice.